Tuesday, December 2, 2008

Outlook and the wrong MAPI

After installing a trial offer of Microsoft Office 2007 you have the option of purchasing a copy, use the current copy in limited form, or uninstall it.

If you try to reinstall Office 2000 or Office 2003 over the copy of Office 07 then start Outlook you will get a warning pop up stating that you are using the wrong version of the MAPI32.dll file.

First thing to do is remove MS Office 07 from the Add/Remove Programs applet. After this you have two options of getting this fixed.

Option 1:

Go to C:\winnt\system32 or C:\windows\system32, double-click Fixmapi.exe program.

If you can't find the program and don't want to take the time to search for it try -

Option 2:

Find the MSMAPI folder. It should be located at C:\Program Files\Common Files\System\MSMAPI and should contain a folder called 1033.

Rename the MSMAPI folder to MSMAPI.old.


Close all the windows and start Outlook again.


I used C:\ as the primary drive for this example. If you cannot find the folders where the example stated then do a search for them and you should be able to find them.

JS

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